Integrations

Skyretel offers a comprehensive library of CRM integrations, providing a wide range of features as described below. You can configure up to four CRM integrations to run concurrently.

400+ integrations

Click-to-dial

From out of web browsers, integrated applications, and other bespoke dialing possibilities

Caller preview

Search the integrated CRM for callers info when you make or receive a call, and “preview” the details in a “toast” pop up

Address book

Simultaneously search the contact directories of all integrated CRM applications and call or pop a contact from the results

Contact popping

Allow users to “pop” caller’s records within the integrated CRM from a live call or directory

Add a contact

New contacts can be added to the integrated CRM from multiple locations such as the live call Preview window, Call history and Missed calls pop up

Activity logging

Manually or automatically log a record of a call against a caller’s contact record, also called Call Tracking

Integration

Included with and configured from within ReachUC Connector and provides a range of set integration features.

Screen popping

Allows a CRM contact record associated with an inbound callers number to be opened in the preview window

Call history

The Call History window contains a list of an extension user’s recent calls. Users can make calls directly from the Call History window.

Softphone

ReachUC Connector includes an embedded Softphone allowing the user to make a call directly from their computer

Presence

A dockable window allowing a user to see extension status/availability of their co-workers, Call co-workers, transfer calls or pick up co-worker calls, Add contacts, Start Microsoft Teams chats, and more.

Microsoft Teams integration

Show, add, pop CRM contact from a Microsoft Teams calls, change preferred device, open Microsoft Teams chat from ReachUC Connector Presence window, show colleague’s photo from Presence, and more

Frequently Asked Questions

Learn the basic information you need

to know about working with us

Can we keep our originial number?

Can we keep our originial number?

How does your installation work?

How does your installation work?

Will this system allow me the freedom to work from home?

Will this system allow me the freedom to work from home?

Still have questions? Just poke our Team

Ready to start?

Ready to start?

Have questions about Skyretel services, our onboarding process, or anything else? We're here to help!

Integrations

Images from our community with free prompts for inspiration or to start your own project

400+ integrations

Click-to-dial

From out of web browsers, integrated applications, and other bespoke dialing possibilities

Caller preview

Search the integrated CRM for callers info when you make or receive a call, and “preview” the details in a “toast” pop up

Address book

Simultaneously search the contact directories of all integrated CRM applications and call or pop a contact from the results

Contact popping

Allow users to “pop” caller’s records within the integrated CRM from a live call or directory

Add a contact

New contacts can be added to the integrated CRM from multiple locations such as the live call Preview window, Call history and Missed calls pop up

Activity logging

Manually or automatically log a record of a call against a caller’s contact record, also called Call Tracking

Integration

Included with and configured from within ReachUC Connector and provides a range of set integration features.

Screen popping

Allows a CRM contact record associated with an inbound callers number to be opened in the preview window

Call history

The Call History window contains a list of an extension user’s recent calls. Users can make calls directly from the Call History window.

Softphone

ReachUC Connector includes an embedded Softphone allowing the user to make a call directly from their computer

Presence

A dockable window allowing a user to see extension status/availability of their co-workers, Call co-workers, transfer calls or pick up co-worker calls, Add contacts, Start Microsoft Teams chats, and more.

Microsoft Teams integration

Show, add, pop CRM contact from a Microsoft Teams calls, change preferred device, open Microsoft Teams chat from ReachUC Connector Presence window, show colleague’s photo from Presence, and more

Frequently Asked Questions

Learn the basic information you need

to know about working with us

Can we keep our originial number?

How does your installation work?

Will this system allow me the freedom to work from home?

Still have questions? Just poke our Team

Ready to start?

Have questions about Skyretel services, our onboarding process, or anything else? We're here to help!