Skyretel’s built-in AI automatically transcribes, summarizes, and scores every business call — giving your team the insights to perform better and serve customers well.
Uptime Guarantee
0%
Support
0/7/365
First Time call Resolution
0%
Average Setup Time
0 Days
Call Transcription
Every Word. Every Call. Automatically.
Skyretel transcribes 100% of your business calls after they end — no setup required beyond your standard plan. Search any conversation, find any moment.
Automatic transcription on every call
Speaker identification — agent vs customer
Full-text searchable across all calls
Available within minutes of call end
AI Call Summaries
No More Manual Call Notes
After every call, Skyretel AI generates a concise summary with key topics discussed, action items, objections raised, and follow-up recommendations — delivered within 2 minutes.
Automated summary in plain language
Action items extracted automatically
Objections and concerns flagged
CRM push available via integration
Sentiment Analysis
Know How Your Customers Really Feel
Skyretel analyzes emotional tone across every conversation — identifying frustrated callers, happy customers, and at-risk accounts before they churn.
Per-call sentiment score
Team-wide sentiment trends over time
Flag escalation risk before it becomes a problem
Track agent performance by sentiment over time
Quality Scoring
Automated QA for Every Call
Stop manually reviewing calls for quality assurance. Skyretel AI scores every conversation based on communication quality, professionalism, problem resolution, and customer experience.
Objective scoring across consistent criteria
Individual and team performance tracking
Coaching suggestions tied to specific call moments
No manual review required — 100% call coverage
Ready to Put AI to Work on Your Calls?
Book a demo and see how Skyretel AI transforms your team’s performance from day one.
